Terms of Use
Last Updated: 05 Nov 2024
Welcome to www.kollectivespace.co.za (the “Website”), operated by Kollective Space (“we,” “us,” or “our”). By accessing or using our Website, purchasing our products or event tickets, and using our services, you agree to these Terms of Use (the “Terms”). Please read these Terms carefully, as they constitute a legally binding agreement between you and Kollective Space. If you do not agree to these Terms, please do not use our Website or services.
1. Use of Website
Kollective Space provides this Website to share information about our services, events, products, and community projects. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Website.
2. Account Registration
Some parts of our Website, such as purchasing products or tickets, may require account registration. You agree to:
Provide accurate, complete, and up-to-date information when creating an account.
Maintain the confidentiality of your account credentials and notify us immediately if you suspect unauthorized use of your account.
Be responsible for any activities conducted through your account.
Kollective Space reserves the right to terminate accounts, refuse service, or cancel orders if we suspect fraudulent activity or a breach of these Terms.
3. Purchases and Payments
By purchasing products or tickets on our Website, you agree to the following terms:
Pricing: Prices are listed in Rands / ZAR and are subject to change without notice. We strive to ensure accurate pricing but reserve the right to correct pricing errors on the Website.
Payment: Payment is due at the time of purchase. We accept major credit cards and other payment methods as indicated on the Website. All payments are securely processed through third-party providers, and we do not store full payment information.
Order Confirmation: After placing an order, you will receive a confirmation email. Kollective Space reserves the right to cancel or refuse any order at our discretion. If an order is canceled, we will notify you and issue a full refund if applicable.
Shipping: Product delivery terms, shipping fees, and estimated delivery times are specified at checkout. Kollective Space is not responsible for delays caused by carriers or factors beyond our control.
Event Tickets: Tickets for events are non-transferable and may not be resold without our consent. Kollective Space reserves the right to cancel or alter event details as necessary.
4. Refunds and Returns
Our policies for refunds and returns are as follows:
Product Returns: You may return eligible products within 7 days of receipt, provided they are unused and in original packaging. To initiate a return, please contact us at info@kollectivespace.co.za.
Ticket Refunds: Tickets are non-refundable unless an event is canceled or rescheduled. In such cases, you may be eligible for a refund or credit. Kollective Space will notify ticket holders in advance if an event is changed or canceled.
5. Intellectual Property
All content on this Website, including text, graphics, logos, images, videos, and software, is the property of Kollective Space or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or display our content without our prior written consent.
6. User-Generated Content
If you submit or post content on our Website, such as comments, reviews, or other materials (collectively, “User Content”), you agree that:
You grant Kollective Space a worldwide, royalty-free, perpetual, and non-exclusive license to use, display, modify, and distribute your User Content for purposes related to our business.
Your User Content does not infringe any intellectual property, privacy, or other rights of third parties.
Kollective Space reserves the right to review, edit, or remove User Content that violates these Terms or is otherwise objectionable.
7. Privacy
Our collection, use, and protection of your personal information are governed by our Privacy Policy. By using the Website, you agree to the terms of our Privacy Policy.
8. Third-Party Links
Our Website may contain links to third-party websites or services. Kollective Space is not responsible for the content, privacy policies, or practices of these third-party sites, and you access them at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Kollective Space, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from:
Your use or inability to use the Website, products, or services.
Any unauthorized access to or use of our servers and data.
Any bugs, viruses, or harmful code that may be transmitted to or through the Website.
10. Disclaimer of Warranties
Kollective Space provides the Website, products, and services “as is” and “as available.” We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Website will be error-free, secure, or uninterrupted.
11. Indemnification
You agree to indemnify, defend, and hold harmless Kollective Space, its directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising from your use of the Website, your violation of these Terms, or your violation of any third-party rights.
12. Changes to These Terms
Kollective Space may update or modify these Terms from time to time at our discretion. We will post the revised Terms on this page and update the “Last Updated” date. Your continued use of the Website after changes to the Terms constitutes acceptance of the revised Terms.
13. Contact Information
If you have any questions about these Terms, please contact us at: Email: info@kollectivespace.co.za